IFAA Mission Statement

To promote the role of loss adjusting associations and their members:

  • in creating a positive business environment.
  • in forming and influencing public policy.
  • in supporting members with appropriate services.

To disseminate best practice and increase the professionalism of loss adjusting associations.

In pursuing this mission it will be recognised that national associations must be allowed to act in their own particular best interests and without the requirement to consult the Federation. However, it is in the continuing interests of the profession and all related disciplines that, as a collective grouping within the insurance industry involved in the specific area of claims, the Federation could, wherever and whenever possible, speak with a single voice and from a position of collective strength.